DP
Daniel P
1 reviews | Active since Oct 2019
16 Feb 2021, 12:12
Truworths accounts
Why am I writing about this for a third time? Truworths is a piece of **** when it comes to their accounts. They have been contacting my mom (don’t know how they got her number) for my account. It’s a violation of my privacy and I can take them to small claims over this. Truworths personnel: if you’re reading this please stop calling my mom about my account. My account was settled after almost a year of paying R226 a month. My maximum credit was R1400 - you do the math, idiots.
I WILL take you to court and you will lose. Don’t mess with my private information - you will come second best to the consumer protection act.
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Replies (1)DP
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Hey, your response is copied and pasted. You mother****ers need to get your **** together. I sent an email to your service department saying I’ll pay the R400 which is magically owed and then take you to small claims to sue you for triple that because you’ve invaded my privacy by divulging my information to my mom and calling her. You have infringed on my rights as per the consumer protection act. **** you and goodbye
Daniel P's updateReviewer Update
17 Feb 2021, 13:18Because their responses are private, here is what they send every time:
“Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant department.
We wish to advise that we tried contacting you to have this matter resolved but were unsuccessful in our attempt, please contact us directly on *** or ***.
We hope that we were able to adequately attend to your concerns raised. Should you, however, require assistance with any other matter of concern, please contact us on *** or via email at ***
“Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant department.
We wish to advise that we tried contacting you to have this matter resolved but were unsuccessful in our attempt, please contact us directly on *** or ***.
We hope that we were able to adequately attend to your concerns raised. Should you, however, require assistance with any other matter of concern, please contact us on *** or via email at ***
Kind regards,
Truworths Online team”
Truworths Online team”
———-
Hey, your response is copied and pasted. You mother****ers need to get your **** together. I sent an email to your service department saying I’ll pay the R400 which is magically owed and then take you to small claims to sue you for triple that because you’ve invaded my privacy by divulging my information to my mom and calling her. You have infringed on my rights as per the consumer protection act. **** you and goodbye
DP
Daniel P's update17 Feb 2021, 13:18
Reviewer Update
Because their responses are private, here is what they send every time:
“Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant department.
We wish to advise that we tried contacting you to have this matter resolved but were unsuccessful in our attempt, please contact us directly on *** or ***.
We hope that we were able to adequately attend to your concerns raised. Should you, however, require assistance with any other matter of concern, please contact us on *** or via email at ***
“Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant department.
We wish to advise that we tried contacting you to have this matter resolved but were unsuccessful in our attempt, please contact us directly on *** or ***.
We hope that we were able to adequately attend to your concerns raised. Should you, however, require assistance with any other matter of concern, please contact us on *** or via email at ***
Kind regards,
Truworths Online team”
Truworths Online team”
———-
Hey, your response is copied and pasted. You mother****ers need to get your **** together. I sent an email to your service department saying I’ll pay the R400 which is magically owed and then take you to small claims to sue you for triple that because you’ve invaded my privacy by divulging my information to my mom and calling her. You have infringed on my rights as per the consumer protection act. **** you and goodbye