1 reviews | Active since Mar 2019
TRUWORTHS ACCOUNTS
Truworths your'e account department clearly don't know their wor****! I don't HAVE a Truworths account but you keep sending me sms's that there is R522.00 outstanding on my account!!! Every week I phone to ask that the you need to stop send me these sms's. They even took my ID number checked if I exsit on your sistem. Well, I were informed that I don't exsits on the Truworths sistem ! Today at 12h30 I recieved a sms again saying " Thank u for pmnt on ur Truworths acc. It was shortter than ur Total due. To bring up to date pay 522.00 soonest. Tel: (011) ********** . Acc: ********** ********** " 3 min later I recieved again an sms saying" Immediate payment of R522.00 is required on your TRUWORTHS acc. Call TRUWORTHS on (011) ********** to avoid further action. Ref: ********** **********
This is pathetic!!! Everytime the same sms! But how??????????? How do I owe TRUWORTHS money if I DON'T HAVE AN ACCOUNT WITH TRUWORTHS?????? EVEN WORSE I DON'T EXISTS ON YOUR SYSTEM!!!!!!
We acknowledge your frustration regarding this matter and wish to apologise for any inconvenience or upset caused, as it was not our intention to do so. We confirm that your details have been removed from our database, and that you should no longer receive any further communication from Truworths. We kindly request you to allow 24-48 hours for the update to take effect. Please accept our sincerest apologies for any frustration caused. Should you have any other queries or suggestions, please feel free to contact us directly on *** or send an e-mail to ***. Kind regards, Truworths Online Team
We acknowledge your frustration regarding this matter and wish to apologise for any inconvenience or upset caused, as it was not our intention to do so. We confirm that your details have been removed from our database, and that you should no longer receive any further communication from Truworths. We kindly request you to allow 24-48 hours for the update to take effect. Please accept our sincerest apologies for any frustration caused. Should you have any other queries or suggestions, please feel free to contact us directly on *** or send an e-mail to ***. Kind regards, Truworths Online Team
