Truworths Account taking ages with no result (2 weeks running now)

Item: Truworths
Rating: 1
Author: Jackie C

I app**** for a truworths Account for over 2 weeks now and till now they haven’t gotten back if it was approved or declined. I have called multiple times but still no result. Very bad the way the way they handle things and not satisfactory at all.

Helpful (0)

Replies (3)

Truworths's replyOfficial

03 Sept 2019, 08:49

We acknowledge receipt of your review and appreciate you getting in touch with us.

We will investigate your concerns raised and will provide you with feedback soon.

Kind regards,

Truworths Online Team

Truworths's reply03 Sept 2019, 08:49

Official

Jackie C's updateReviewer Update

03 Sept 2019, 08:59

It has been resolved. Account has been approved now.

Thanks.

Jackie C's update03 Sept 2019, 08:59

Reviewer Update

It has been resolved. Account has been approved now.

Thanks.

Truworths's replyOfficial

04 Sept 2019, 09:03

Thank you for your post.

Upon receipt of your query, we can confirm that one of our consultants have been in contact with you.

Thank you for allowing us the opportunity to respond and should you, however, require assistance with any other matter of concern, please contact us on ***/ via email ***

Kind regards,

Truworths Online Team

Truworths's reply04 Sept 2019, 09:03