GQ
Goku Q
1 reviews | Active since Jul 2014
20 Jul 2015, 23:24
Truworths account i did not apply for
A couple of years ago I received a card in the mail from truworths. This was at a commune I was living at during university. I had not app**** for the card and had no idea how they got that information.<br> <br> Now this past week my parents who happen to live a good 700km away from me get a card in the post for an account that I have not app**** for. Surely this is a crime to forcefully pin accounts on people. How can such a big business be guilty of harrassing people like this?<br> <br> I feel very violated by this company. Worst part is that I already do not shop from them because of the previous **** they tried to pull on me.
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Truworths's replyOfficial
27 Jul 2015, 14:41Hello kwekuq,
As part of our ongoing strategy to identify people who we feel would see value in a Truworths account offer, we have obtained your information from a reputable company, Principa, specialising in this regard.
The account offer that was sent to you was by no means intended to cause any frustration, and we can assure you that we adhere strictly to the requirements stipulated by the Direct Marketing Association (DMA).
Each new account promotional offer is linked to a reference number. We therefore confirm that since you have not accepted this offer, an account with us has not been opened for you and your details have been removed from our database.
We further verify that we have been in contact with you in this regard and have provided you with the contact details for both Principa and also the Opt out options for the DMA.
We hope that we have adequately addressed your concerns and trust that you will be able to perceive and understand our stance in this regard. Please feel free to contact us on *** or e-mail *** if you have any other queries or suggestions.
Kind regards,
Lynn
As part of our ongoing strategy to identify people who we feel would see value in a Truworths account offer, we have obtained your information from a reputable company, Principa, specialising in this regard.
The account offer that was sent to you was by no means intended to cause any frustration, and we can assure you that we adhere strictly to the requirements stipulated by the Direct Marketing Association (DMA).
Each new account promotional offer is linked to a reference number. We therefore confirm that since you have not accepted this offer, an account with us has not been opened for you and your details have been removed from our database.
We further verify that we have been in contact with you in this regard and have provided you with the contact details for both Principa and also the Opt out options for the DMA.
We hope that we have adequately addressed your concerns and trust that you will be able to perceive and understand our stance in this regard. Please feel free to contact us on *** or e-mail *** if you have any other queries or suggestions.
Kind regards,
Lynn
Truworths's reply27 Jul 2015, 14:41
Official
Hello kwekuq,
As part of our ongoing strategy to identify people who we feel would see value in a Truworths account offer, we have obtained your information from a reputable company, Principa, specialising in this regard.
The account offer that was sent to you was by no means intended to cause any frustration, and we can assure you that we adhere strictly to the requirements stipulated by the Direct Marketing Association (DMA).
Each new account promotional offer is linked to a reference number. We therefore confirm that since you have not accepted this offer, an account with us has not been opened for you and your details have been removed from our database.
We further verify that we have been in contact with you in this regard and have provided you with the contact details for both Principa and also the Opt out options for the DMA.
We hope that we have adequately addressed your concerns and trust that you will be able to perceive and understand our stance in this regard. Please feel free to contact us on *** or e-mail *** if you have any other queries or suggestions.
Kind regards,
Lynn
As part of our ongoing strategy to identify people who we feel would see value in a Truworths account offer, we have obtained your information from a reputable company, Principa, specialising in this regard.
The account offer that was sent to you was by no means intended to cause any frustration, and we can assure you that we adhere strictly to the requirements stipulated by the Direct Marketing Association (DMA).
Each new account promotional offer is linked to a reference number. We therefore confirm that since you have not accepted this offer, an account with us has not been opened for you and your details have been removed from our database.
We further verify that we have been in contact with you in this regard and have provided you with the contact details for both Principa and also the Opt out options for the DMA.
We hope that we have adequately addressed your concerns and trust that you will be able to perceive and understand our stance in this regard. Please feel free to contact us on *** or e-mail *** if you have any other queries or suggestions.
Kind regards,
Lynn