JL
Jantjie L
1 reviews | Active since Aug 2013
03 Jun 2015, 09:43
Truworths Account
I receive calls and smses on a weekly basis from Truworths and MBD Inc attorneys about an outstanding account belonging to Mr J Fourie. <br> <br> I have told them many times that I am not Mr J Fourie, I don't know any person with the name that they are looking for and that they have the wrong telephone number.<br> <br> Please can someone assist to remove my contact number from account. I don't have a Truworths account and after this episode will never have one as it is clear that Truworths customer service is useless.<br> <br> The MDB reference number is ***
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Truworths's replyOfficial
09 Jun 2015, 10:47Hello Janneman_26,
Thank you for your post and affording us the opportunity to attend to your concerns.
We confirm that you do not have a Truworths account. We have removed your cell phone number from our data base and you will therefore no longer receive communication from us in this regard.
We apologise to you for the erroneous communication that was sent to you. We hope that we were able to acceptably attend to your concerns and if you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Yours sincerely,
Lynn
Thank you for your post and affording us the opportunity to attend to your concerns.
We confirm that you do not have a Truworths account. We have removed your cell phone number from our data base and you will therefore no longer receive communication from us in this regard.
We apologise to you for the erroneous communication that was sent to you. We hope that we were able to acceptably attend to your concerns and if you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Yours sincerely,
Lynn
Truworths's reply09 Jun 2015, 10:47
Official
Hello Janneman_26,
Thank you for your post and affording us the opportunity to attend to your concerns.
We confirm that you do not have a Truworths account. We have removed your cell phone number from our data base and you will therefore no longer receive communication from us in this regard.
We apologise to you for the erroneous communication that was sent to you. We hope that we were able to acceptably attend to your concerns and if you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Yours sincerely,
Lynn
Thank you for your post and affording us the opportunity to attend to your concerns.
We confirm that you do not have a Truworths account. We have removed your cell phone number from our data base and you will therefore no longer receive communication from us in this regard.
We apologise to you for the erroneous communication that was sent to you. We hope that we were able to acceptably attend to your concerns and if you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Yours sincerely,
Lynn