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wiandri G
1 reviews | Active since Sept 2015
23 Sept 2015, 07:18
Truworths account
To who it may concern. As for yesterday I have tried to open an Truworths account here in Burgersfort just to find out that my application is unsuccessful without any good reason ,I earn a good salary to afford an account but still they don't want to help me, people earning less that me can open an account how is that possible please tell me that? I have a good name with no debt whatsoever how am I suppose to get somewhere if nobody wants to help me? I am a regular byer at this clothing store but is this the service good clients get??Can someone please just assist me with this question ? I am very disappointed in the service I have received.
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Truworths's replyOfficial
29 Sept 2015, 09:44Hello wiandri,
Thank you for bringing this matter to our attention.
We have investigated your query, and established that your application for a Truworths account was regrettably declined as you did not meet the minimum criteria required based on our credit risk policy and the requirements stipulated by the National Credit Act.
Following our telephonic conversation, we confirm that we have informed you of this and we invite you to apply again after three months from the date of this application.
Should you have any further comments or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Best regards,
Lynn
Thank you for bringing this matter to our attention.
We have investigated your query, and established that your application for a Truworths account was regrettably declined as you did not meet the minimum criteria required based on our credit risk policy and the requirements stipulated by the National Credit Act.
Following our telephonic conversation, we confirm that we have informed you of this and we invite you to apply again after three months from the date of this application.
Should you have any further comments or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Best regards,
Lynn
Truworths's reply29 Sept 2015, 09:44
Official
Hello wiandri,
Thank you for bringing this matter to our attention.
We have investigated your query, and established that your application for a Truworths account was regrettably declined as you did not meet the minimum criteria required based on our credit risk policy and the requirements stipulated by the National Credit Act.
Following our telephonic conversation, we confirm that we have informed you of this and we invite you to apply again after three months from the date of this application.
Should you have any further comments or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Best regards,
Lynn
Thank you for bringing this matter to our attention.
We have investigated your query, and established that your application for a Truworths account was regrettably declined as you did not meet the minimum criteria required based on our credit risk policy and the requirements stipulated by the National Credit Act.
Following our telephonic conversation, we confirm that we have informed you of this and we invite you to apply again after three months from the date of this application.
Should you have any further comments or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Best regards,
Lynn