Truworths 3rd Party Collection Services

I am extremely disappointed to once again receive a call from your third-party creditors, followed by a statement from Truworths clearly indicating that payment is only due by 4 February 2026.

Despite this due date, the consultant insisted that payment must be made immediately — today or tomorrow — which is both misleading and unacceptable. Why is payment being demanded prematurely when there are no arrears?

To make matters worse, the consultant’s tone was unprofessional and dismissive. The lack of basic people skills during the call left me feeling irritated and disrespected.

This is now the second time I have experienced such poor service, and I will be adding this complaint to Hallo Peter to highlight the ongoing issue.