1 reviews | Active since Apr 2018
Truworths
My account was paid up in 2016. Truworths received an additional amount over R9000.00. Now I have to proof that the money was not returned. What a shame
Thank you for affording us the opportunity to attend to your concerns.
We have investigated your concerns raised, and according to our records, your account was under debt review. We confirm that our Legal Department has liaised with Consumer Friend regarding your concerns raised, and were advised that the credit balance cannot be refunded, as it is not due to you.
We trust that we have adequately attended to your concerns and should you require further assistance with any other matter, please feel free to contact us on 021 460 - 2300 or via e-mail at ***.
Kind regards,
Truworths Online Team
Thank you for affording us the opportunity to attend to your concerns.
We have investigated your concerns raised, and according to our records, your account was under debt review. We confirm that our Legal Department has liaised with Consumer Friend regarding your concerns raised, and were advised that the credit balance cannot be refunded, as it is not due to you.
We trust that we have adequately attended to your concerns and should you require further assistance with any other matter, please feel free to contact us on 021 460 - 2300 or via e-mail at ***.
Kind regards,
Truworths Online Team