Truworths
Sunday morning 22October we wait out side truworths bronkhorstspruit... waiting for the store to open.
As the sign says
" this store will be open soon"...
30min later.. a women appears by the door explaining to the African man... What is going on in there languish
I ask please explain in English so that I can understand. Her response was
He will explain.
That's why i hate truworths....
But then we as whites are said we ******.... What do you call this then..
Thank you for your post.
Providing our customers with excellent customer service is of fundamental importance to us. Therefore we immediately escalated this matter to the relevant Store Manager to address.
Upon investigation we found that, due to unforeseen circumstances, the store was not trading on the respective day. Although this was subsequently explained to you, we would like to apologise for any upset and disappointment caused as a result of this experience.
We value your feedback and are pleased to hear that you were contacted and that this matter was acceptably addressed.
We would like to take this opportunity to thank you for your patronage, and should you in the interim have any further concerns, please feel free to contact us.
Kind regards,
Truworths Online Team
Thank you for your post.
Providing our customers with excellent customer service is of fundamental importance to us. Therefore we immediately escalated this matter to the relevant Store Manager to address.
Upon investigation we found that, due to unforeseen circumstances, the store was not trading on the respective day. Although this was subsequently explained to you, we would like to apologise for any upset and disappointment caused as a result of this experience.
We value your feedback and are pleased to hear that you were contacted and that this matter was acceptably addressed.
We would like to take this opportunity to thank you for your patronage, and should you in the interim have any further concerns, please feel free to contact us.
Kind regards,
Truworths Online Team