1 reviews | Active since Sept 2015
Truworths
<p>On the 18 April 2017 my Truworths account was paid up. Today on all credit bureau my account reflect in arrears. Please kindly help with this issue. As soon as possible.</p>
Thank you for your post and for allowing us the opportunity to clarify your concerns.
We acknowledge and thank you for your payment received on 16 May 2017 and confirm that your account has been paid up to date and closed.
We have reviewed our records and can verify that monthly updates were sent to all credit bureaus to update the status of your payment profile held with them. As mandated by the National Credit Act (NCA), your Truworths Payment Profile will remain on your record for 24 months from the date that the outstanding balance on your account was settled.
We have attempted to call you, but were unfortunately unsuccessful in our attempts. Should any of the bureaus however reflect any conflicting information, please email a copy of the report to *** for us to investigate this matter for you.
Kind regards,
Truworths Online Team
Thank you for your post and for allowing us the opportunity to clarify your concerns.
We acknowledge and thank you for your payment received on 16 May 2017 and confirm that your account has been paid up to date and closed.
We have reviewed our records and can verify that monthly updates were sent to all credit bureaus to update the status of your payment profile held with them. As mandated by the National Credit Act (NCA), your Truworths Payment Profile will remain on your record for 24 months from the date that the outstanding balance on your account was settled.
We have attempted to call you, but were unfortunately unsuccessful in our attempts. Should any of the bureaus however reflect any conflicting information, please email a copy of the report to *** for us to investigate this matter for you.
Kind regards,
Truworths Online Team