1 reviews | Active since May 2016

24 May 2016, 05:29

Truworths

<p>I took a truworths cellphone insurance. Last year dear December a made a claim I faxed all the required document and they said they will call me. Somewhere in February they haven't called and I decided to call them. They said I was suppose to deposit a access fess I did so and faxed proof of payment. Still there was no feedback from them I went to truworths store they contantacted hollard and they promised to send the phone andbthat was in March and still today I'm still waiting my access fee is still we them and they are debiting from my account my I haven't received my phone.</p>

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Replies (1)
Truworths
Truworths's reply26 May 2016, 09:33
Official

Thank you for your post.

We can verify that we have posted a response and sent you an email in this regard.

We trust that we will be able to successfully resolve this matter upon receipt of your response.

Kind regards,

Truworths Online Team