Truworth Online Failure

My gosh the worst online system u ever encountered,wanted to order goods via the online option, I was in Durban and assumed a week ago after several tries maybe the system or the internet connection was bad, came back to Jhb on the Wednesday that past and tried 4 times via mobile and my laptop, just gets stuck basically and cannot move out after u add the delivery address it store, totally disappointed, a small fact was that my order was for 10000 so they just lost a sale.