1 reviews | Active since Apr 2017
Truworth is ruining my name
December last 2017, i reported a ***** account on my name, in January they sent me a clearance letter with zero balance... i've been requesting to be removed from ITC but no one is doing anything about that????. What more do i need to do now?????? Truworth is pathetic !!!!Can someone remove that R3600 from my name in transunion.
Thank you for your post; we appreciate the opportunity to respond.
According to our records, the investigation of this account was concluded and successfully resolved. This was communicated to you via a clearance letter that was posted, and subsequently emailed, to you. Further to this, we can confirm that a full ITC clearance was done on 11 January 2018.
We have escalated your current query for the attention of our Legal Department, and confirmation were received that this Truworths account no longer reflects on your credit bureau record.
We trust that this response has adequately addressed your concerns, and should you have any further queries, please do not hesitate to contact us.
Yours in service,
Truworths Online Team
Thank you for your post; we appreciate the opportunity to respond.
According to our records, the investigation of this account was concluded and successfully resolved. This was communicated to you via a clearance letter that was posted, and subsequently emailed, to you. Further to this, we can confirm that a full ITC clearance was done on 11 January 2018.
We have escalated your current query for the attention of our Legal Department, and confirmation were received that this Truworths account no longer reflects on your credit bureau record.
We trust that this response has adequately addressed your concerns, and should you have any further queries, please do not hesitate to contact us.
Yours in service,
Truworths Online Team