SG
Simon G

1 reviews | Active since Jun 2019

09 Jul 2019, 15:17

truworth is ********

Good day

My name is Simon of the following contact number is ***. In 2015 I open a truworths account at one of truworths store Kempton park. I was paying my account well until 2016 when I became unemployed on the company that was insolvency and liquidated. I was working as graphic designer by that time and master of the high court gave us the letter that we should issue where ever we got instalment so that they can cancel. I still have the letters to confirms that the company was liquidated.

0
Replies (4)
Truworths
Truworths's reply09 Jul 2019, 16:30
Official
 We acknowledge receipt of your review and appreciate you getting in touch with us. 

We will investigate your concerns raised and will provide you with feedback soon. 

Kind regards,

Truworths Online Team
SG
Simon G's update10 Jul 2019, 09:16
Reviewer Update
This is your response since 2016?

you keep on saying "We acknowledge receipt of your review and appreciate you getting in touch with us.

We will investigate your concerns raised and will provide you with feedback soon.

Kind regards,

Truworths Online Team"

I will be waiting for your response and I hope you wont take another 3 years
SG
Simon G's update11 Jul 2019, 12:43
Reviewer Update
Good Day

Even today im still waiting for your respond and i hope your not going to take another 3 years to Respond. Truworths Kempton Park and their head office they always provide poor service, Even ''Truworths online Team''. I will encourage friends and Family never to open truworth account and after 48 hours i will just publish it to social media.

Truworth stores is nonsense.
Truworths
Truworths's reply19 Jul 2019, 15:43
Official
 
Thank you for your post. 

We acknowledge your frustration and have your concerns raised escalated to the relevant department. 

We were advised that your account has been handed over to ARA attorneys and can confirm that you were informed of this. We kindly request you to contact the attorneys directly for any account-related queries. 

We trust that the matter will be satisfactorily resolved. 

Kind regards, 

Truworths Online Team