BJ
Buyiswa J

1 reviews | Active since Oct 2017

16 Oct 2017, 21:17

Truwort account

I HAVE AN ACCOUNT WITH TRUWORTHS WHICH IS UP-TO-DATE. MBD IS CALLING ME 4 TIMES A DAY TELLING ME I OWE MY TRUWORTHS THEY CONFIRM ALL MY DETAILS ACCEPT THE ACCOUNT NUMBER IS INCORRECT. I WENT TO TRUWORTHS STORE IN ELOFF STREET THEY SAID ITS MBD FAULT....

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Replies (1)
Truworths
Truworths's reply20 Oct 2017, 16:02
Official

Thank you for bringing your concerns to our attention and for affording us the opportunity to respond.

We apologize to you for the erroneous communication you received regarding one of our account holders.

We investigated your concerns and established that the mentioned account is currently being handled by Munnik Basson Da Gama (MBD) on behalf of Truowrths. We liaised with them and can confirm that your cell phone number has been removed from the data base.

We hope that we were able to acceptably attend to your concerns and if you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.

Kind regards,

Truworths Online Team