1 reviews | Active since Aug 2022
Truwards is a ****.
One rating is to much for this **** business. I signed up with them in December only open a account in February. Please know to be very careful. They will **** you into things you did not agree to. For example the hollard insurance. Please note that they **** millions of people and calling head office to cancel the insurance is a lost case not even the store managers at Stellenbosch could help me. They were as confused and clueless as I was. Will not recomend Truworths. When my Takkie Town account get approved I’ll cancel this useless account. ****mers. I only open an account to buy a car. I don’t need insurance I don’t even have a funeral cover why do they think I’ll pay for a clothing account insurance, useless. The lady at head office keep on hanging up in my ear. And then by the 9th call she come up with a lie that all clients have the ensurance included in their account that was a total lie. I googled it and it’s optional she refuse to cancel it.
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
