JH
Joe H

1 reviews | Active since Aug 2011

19 Feb 2026, 16:32

Trueworths is super annoying.

Guys, you have to stop phoning me 20 times a day now, half the time hanging up the phone when i answer, the other half of the time telling me my account is in arrears.

Im about to seriously loose my mind. I paid my account 2 times in december as I was leaving south africa for over a month to go overseas.

So in 2025, you will see i made 12 payment. And since its Feb now, Middle of Feb, I have made one payment for end of Jan.

Yet these credit controlers of yours are like a paliuge, and dont stop calling.

And i have to explaine the situation over and over and over again.

So i have learned my lesson now, next time I plan on gooing away for over a month with no internet access, dont pay my trueworths account ahead of time, just leave it till i come back and deal with it then.

But seriously, im at the point where the advantages i have with a trueworths account are now diminishing really fast.

thought i sorted this out in Jan already when they phoned me, and said, no its fine, i just paid R 300 short on that second payment in december, so i just have to pay the 300 and then my account is up to date.

I hope you guys listen to these recordings, unless they have now magically disappeared.

Please sort out your account department, they are driving me nuts.

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Replies (1)
JH
Joe H's update19 Feb 2026, 18:14
Reviewer Update
You should see my call logs for today. I keep having to explained it over and over. 40 Calls today. They just keep phoning. I ask them to put it on the system that i have spoken to many people already today. But they just keep calling. this is surely getting to harassment right now.