LM
Lebogang M

1 reviews | Active since Oct 2016

28 Oct 2016, 08:31

Total BS

<p>I've never opened a Truworths account and now I'' being blacklisted for nothing. I've send emails , documentations they requested and now this! No one ever gave me feedback on this case. This is total BS</p>

0
Replies (1)
Truworths
Truworths's reply02 Nov 2016, 09:49
Official

Thank you for your post; we appreciate the opportunity to respond.

At Truworths, we view issues of ***** and irregular credit activity in a very serious light. Therefore when you alerted us of your suspicions that the account had been **********ly opened in your name, we requested that you provide the necessary documentation so that we could conduct a thorough investigation.

We sincerely apologise for the lack of feedback with regards to this disputed account, and for any inconvenience caused as a result of it.

We are however pleased to confirm that the investigation of this account has been concluded and successfully resolved. A clearance letter will be sent to you via post, and a full ITC clearance will be done.

We trust that this response has adequately addressed your concerns, and should you have any further queries, please do not hesitate to contact us.

Truworths Online Team

Best regards,