NM
Njongo M

1 reviews | Active since Aug 2011

15 Feb 2016, 22:47

Top notch service

I had the most wonderful service from Nqobile Mathebula on the afternoon of the 8th of February! I needed some items of clothing which were not available to me at a previous branch I tried to get because they were stock taking. Nqobile went the extra mile for me to search the items of clothing I urgently needed. She really went out of her way to help me look for these items, she called other branches where we saw they had stock. She is a true a well deserved ambassador for the Truworths brand and we certainly need more people like her! It is not often that I see this kind of customer service, where I see it, I will make it known that I appreciate it. I hope Truworths Melrose gives her the accolades she deserves.<br> Well done Nqobile!

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Replies (1)
Truworths
Truworths's reply16 Feb 2016, 14:33
Official
Hello njongomaz,

Thank you for your post and affording us the opportunity to respond.
We appreciate the time you have taken to forward such great complimentary remarks about the consultant and the service at our Melrose Arch store. We are extremely proud of our staff for providing you with a memorable shopping experience. Kindly note that we have informed the Store and Area Managers and they will acknowledge her accordingly.
Thank you once again for the wonderful feedback.
We look forward to your continued support.

Yours in Fashion,
Onela