VK
VAUGHN K
1 reviews | Active since Jul 2011
13 Feb 2015, 12:21
Thruworths SMS Spam
I never done any sort of business with thruworths before, never provided you with my details or completed any forms of any kind and most certainly have not opted in to any sort of communication with you or your partners.<br> <br> I would like to know why I am receiving SMS communication from you and also how you received my details and who gave you the right to communicate with you.<br> <br> I also wish that YOU remove me from your Database immediately.<br> <br> Should I not receive any feedback from you, I will take this further.
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Truworths's replyOfficial
17 Feb 2015, 16:56Hello ROFL,
Thank you for notifying us of this matter and affording us the opportunity to clarify your concerns.
The promotional offer sent to you were by no means intended to cause any frustration, and we can assure you that we adhere strictly to the requirements stipulated by the Direct Marketing Association (DMA) at all times.
We acknowledge your dissatisfaction regarding this matter and can confirm that your request has been honoured and that we have removed your cell phone number from our database. You should no longer receive any communication from Truworths.
Additionally, we advise that you block all general marketing communication by opting out via the Direct Marketing Association opt out list. You may enter the requirements at www.optout.co.za, phone 0861 OPT OUT / ***or SMS DMA followed by your ID number to 34385.
We regret that the correspondence sent was not received in the manner that it was intended, but we trust that we were able to adequately address you concerns.
Kind regards,
Charmaine
Thank you for notifying us of this matter and affording us the opportunity to clarify your concerns.
The promotional offer sent to you were by no means intended to cause any frustration, and we can assure you that we adhere strictly to the requirements stipulated by the Direct Marketing Association (DMA) at all times.
We acknowledge your dissatisfaction regarding this matter and can confirm that your request has been honoured and that we have removed your cell phone number from our database. You should no longer receive any communication from Truworths.
Additionally, we advise that you block all general marketing communication by opting out via the Direct Marketing Association opt out list. You may enter the requirements at www.optout.co.za, phone 0861 OPT OUT / ***or SMS DMA followed by your ID number to 34385.
We regret that the correspondence sent was not received in the manner that it was intended, but we trust that we were able to adequately address you concerns.
Kind regards,
Charmaine
Truworths's reply17 Feb 2015, 16:56
Official
Hello ROFL,
Thank you for notifying us of this matter and affording us the opportunity to clarify your concerns.
The promotional offer sent to you were by no means intended to cause any frustration, and we can assure you that we adhere strictly to the requirements stipulated by the Direct Marketing Association (DMA) at all times.
We acknowledge your dissatisfaction regarding this matter and can confirm that your request has been honoured and that we have removed your cell phone number from our database. You should no longer receive any communication from Truworths.
Additionally, we advise that you block all general marketing communication by opting out via the Direct Marketing Association opt out list. You may enter the requirements at www.optout.co.za, phone 0861 OPT OUT / ***or SMS DMA followed by your ID number to 34385.
We regret that the correspondence sent was not received in the manner that it was intended, but we trust that we were able to adequately address you concerns.
Kind regards,
Charmaine
Thank you for notifying us of this matter and affording us the opportunity to clarify your concerns.
The promotional offer sent to you were by no means intended to cause any frustration, and we can assure you that we adhere strictly to the requirements stipulated by the Direct Marketing Association (DMA) at all times.
We acknowledge your dissatisfaction regarding this matter and can confirm that your request has been honoured and that we have removed your cell phone number from our database. You should no longer receive any communication from Truworths.
Additionally, we advise that you block all general marketing communication by opting out via the Direct Marketing Association opt out list. You may enter the requirements at www.optout.co.za, phone 0861 OPT OUT / ***or SMS DMA followed by your ID number to 34385.
We regret that the correspondence sent was not received in the manner that it was intended, but we trust that we were able to adequately address you concerns.
Kind regards,
Charmaine