MvdM
Mari van der Merwe
1 reviews | Active since Nov 2012
29 Jul 2015, 09:36
This is the definition of harassment
Please please please remove my cellphone number from your system. After numerous calls to your call centre and visits to various Truworths Branches, asking them to please remove my number from the system, I'm still being harassed by Truworths on a daily basis. I DON'T WANT AN ACCOUNT and I AM NOT MISS LM FAKUDE (VVM *** REF ***).
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Replies (1)
Truworths's replyOfficial
04 Aug 2015, 10:17Hello Mari***,
Thank you for bringing your concerns to our attention.
We apologise to you for the erroneous collections communication that was sent to you. We are truly sorry for any inconvenience caused as a result of this matter.
We have sought from Van Deventer Mojapelo (VVM) to remove your cell phone number from the mentioned account. We confirm that you should no longer receive further communication from us.
Please once again accept our sincerest apologies. Should you have any further enquiries, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Lynn
Thank you for bringing your concerns to our attention.
We apologise to you for the erroneous collections communication that was sent to you. We are truly sorry for any inconvenience caused as a result of this matter.
We have sought from Van Deventer Mojapelo (VVM) to remove your cell phone number from the mentioned account. We confirm that you should no longer receive further communication from us.
Please once again accept our sincerest apologies. Should you have any further enquiries, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Lynn
Truworths's reply04 Aug 2015, 10:17
Official
Hello Mari***,
Thank you for bringing your concerns to our attention.
We apologise to you for the erroneous collections communication that was sent to you. We are truly sorry for any inconvenience caused as a result of this matter.
We have sought from Van Deventer Mojapelo (VVM) to remove your cell phone number from the mentioned account. We confirm that you should no longer receive further communication from us.
Please once again accept our sincerest apologies. Should you have any further enquiries, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Lynn
Thank you for bringing your concerns to our attention.
We apologise to you for the erroneous collections communication that was sent to you. We are truly sorry for any inconvenience caused as a result of this matter.
We have sought from Van Deventer Mojapelo (VVM) to remove your cell phone number from the mentioned account. We confirm that you should no longer receive further communication from us.
Please once again accept our sincerest apologies. Should you have any further enquiries, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Lynn