CB
Cornelius B

1 reviews | Active since Jan 2015

31 Jan 2019, 21:39

Thank you Truworths

Good day

I would like to thank Truworths for being there for me when I needed your assistance. I was hospitalized from the 19th December 2018 until 6th of January 2019. I wanted to buy clothes for my child who visited me for December holidays. My child was suppose to wear the dress on New Year's day. I ordered the clothes online on 27th and there was no way for the clothes to arrive on time (31/12/2018). When I got a call on 31st informing me that the clothes had arrived and were a perfect fit for my child I was so happy I started jumping up and down like a crazy person. That moment will always be on my mind for life. I didn't fail my child, something I fight for evertime she visit me. Thank you for being with me when I didn't have money and health to buy clothes for my daughter. You're the best.

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Replies (1)
Truworths
Truworths's reply01 Feb 2019, 14:21
Official
 Thank you for bringing your online shopping experience to our attention. 

At Truworths, be it online or in store, our aim is always to provide services that ensure we give our customers an effortless and pleasant shopping experience. 

We were thrilled to read that with our Online Shopping, we have met and exceeded your expectations. We therefore value your feedback, and will be sure to share your comments with the relevant management team. We wish you well and a speedy recovery. 

Fashionably yours, 

Truworths Online Team