KB
KENNETH B
1 reviews | Active since Mar 2009
02 Jun 2020, 18:03
Thank you and I am SORRY
I would like to thank both Sifiso Nkosi and Norman for the service received. When Sifiso was called to assist me I must say he was very efficient/professional and really liked the manner he handled my matter and escalated it at the appropriate time. With Norman we started well and I just don't not what went wrong. If I came to him as an arrogant man I apologize did not mean to be rude its just that I could not understand what he was trying to say. I just want to say thank you to both of you and Truworths is lucky to have such dedicated people. People who understand the customer. Norman I will definitely forward my bank statement to the email address given to me.
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Truworths's replyOfficial
10 Jun 2020, 08:01It is always a pleasure to hear that our customers receive world-class customer service.
Thank you for taking the time to let us know of the professional and efficient service that you received from two of our staff members. We are delighted that they were able to assist you so professionally and that they went the extra mile to facilitate an effortless and unforgettable shopping experience, as this is our vision for customers. We will be sure to relay this wonderful feedback to the worthy recipients as well as their management team.
On behalf of Truworths, we would like to express our thanks to you for your valued support and look forward to having you as a fashion-forward customer for years to come.
Kind regards and happy shopping, Truworths Online Team
Thank you for taking the time to let us know of the professional and efficient service that you received from two of our staff members. We are delighted that they were able to assist you so professionally and that they went the extra mile to facilitate an effortless and unforgettable shopping experience, as this is our vision for customers. We will be sure to relay this wonderful feedback to the worthy recipients as well as their management team.
On behalf of Truworths, we would like to express our thanks to you for your valued support and look forward to having you as a fashion-forward customer for years to come.
Kind regards and happy shopping, Truworths Online Team
Truworths's reply10 Jun 2020, 08:01
Official
It is always a pleasure to hear that our customers receive world-class customer service.
Thank you for taking the time to let us know of the professional and efficient service that you received from two of our staff members. We are delighted that they were able to assist you so professionally and that they went the extra mile to facilitate an effortless and unforgettable shopping experience, as this is our vision for customers. We will be sure to relay this wonderful feedback to the worthy recipients as well as their management team.
On behalf of Truworths, we would like to express our thanks to you for your valued support and look forward to having you as a fashion-forward customer for years to come.
Kind regards and happy shopping, Truworths Online Team
Thank you for taking the time to let us know of the professional and efficient service that you received from two of our staff members. We are delighted that they were able to assist you so professionally and that they went the extra mile to facilitate an effortless and unforgettable shopping experience, as this is our vision for customers. We will be sure to relay this wonderful feedback to the worthy recipients as well as their management team.
On behalf of Truworths, we would like to express our thanks to you for your valued support and look forward to having you as a fashion-forward customer for years to come.
Kind regards and happy shopping, Truworths Online Team