NK
Nontle K

1 reviews | Active since Jan 2021

28 Jan 2026, 08:17

Terrible Service

Today I had an unpleasant experience at Identity Mall Of Africa, I entered the store around 7:PM. I shipped and was the only on in the store. I went to the fitting room, came across a very rude lady who chose a room for me. I left the fitting room went back to het the right size which was not far from there and as I was shopping the security guard was uncomfortably starring at me before I know it the fitting room lady jumped to where I was standing, they started speaking in riddles suspecting that I was there to *****. I took the items, I paid adressed them but I would like ypu to speak to them because I ended not buying everything I wanted. This thing hurts and I find it uncalled for. Truworths Mall Of Africa on the other hand does the same thing, on numerous occasions you find multiple security guards behind you as you shop. I find that unfair and u comfortable, they go as far as searching our parcels such a big Mall it's disgusting I even get board shopping or entering the mall of Africa Branch. Bravo to Truworths Mall Of The South and Truworths Sandton, they're give us Stellar service and they don't search us

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