1 reviews | Active since Oct 2014
TERRIBLE SERVICE
WE WENT TO TRUWORTHS BROOKLYN MALL ON OUR LUNCH TO TO GET BATH SHEETS@ THEIR HOME DEPT TO BE SPECIFIC)AS I SAW THEM WHILE WAS BROWSING THEM ONLINE, THEN THIS LADY WHO WORKS THERE TOLD US THAT SHE USES RULER TO FOLD HER TOWELS AS FLABBERGASTED AS WE WERE, WE TOLD THE LADY WE WANT TO BUY THEM & THEY'RE ON MARK DOWN,THE LADY INSISTED THAT THEY ARE NOT,I TOLD HER I DID SEE THEM ONLINE, HER REPLY WAS WHICH ONLINE?? AS IF THERES MANY TRUWORTH ONLINES, ,.... TRUWORTHS ONLINE, OKAY NOW WE HAVE TO INSISTS SHE CHECKS IF THE STUFF WE WANT TO BUY IS ON MARK DOWN, MIND YOU WE ON LUNCH,SHE FINALLY SCANS THE TOWELS ONLY TO FIND YES THEIR MARKED DOWN SO MUCH KNOWLEDGE FOR SOMEONE WORKING THERE..SHE IS NOW BLAMING IT ALL ON A CASUAL WHO DID NOT DO HER JOB,SAYING THAT SHE IS GOING TO GIVE A WARNING, SHE IS NOW TELLING US & THE OTHER COLLEGUE OF HERS WHO ACTUALLY KNOWS THE TOWELS ARE ON MARKDOWN..OK WE GO ON TO ASK HER HAD WE NOT INSIST ON THE STUFF TO BE CHECKED/SCANNED FOR MARK DOWN WOULD SHE HAVE DONE SO FOR US??? SHE IGNORES THE QUESTION AGAIN PASS THE BUG...WE DID NOT WANT TO CAUSE DRAMA AS SHE IS AN OLD WOMAN BUT NEEDS TO BE TAUGHT CUSTOMER SERVICE/SKILLS SO SHE KNOWS THAT WORK IS WORK AND SHE MUST RESPECT EVERY CUSTOMER REGARDLESS OF AGE,COLOR,GENDER ETC. SHE CAN FOLD THOSE TOWELS FOR THE WHOLE DAY HENCE SHE IS THERE,THAT SHE CANNOT TREAT US LIKE WE ARE KIDS VISITING HER HOUSEHOLD WHRE SHE LAYS THE LAWS.I WAS REALLY A HORRIBLE SERVICE WE RECEIVED
