EM
Evangelina M

1 reviews | Active since Apr 2010

28 Feb 2018, 17:01

terrible service

truwotrhs please let me know what my balance is as you have now stopped sending statements. i have called and i am told that the account has been closed , as to how whilst i still owe them i dont know. please let me know as to what is happening before i hashtag it on twitter.

0
Replies (1)
Truworths
Truworths's reply05 Mar 2018, 10:09
Official

Thank you for your post and for giving us the opportunity to clarify your concerns.

We can confirm that your account is currently being handled by RL DALY *** to do collections on our behalf. We would advise you to contact them for further assistance.

Our records indicate that a payment arrangement has been noted on your account.

We trust that we have adequately responded to your query and look forward to your account being brought up to date with payment.

Regards,

Truworths Online Team.