TERRIBLE ONLINE SHOPPING SERVICE....AGAIN

I don't learn!! I YET AGAIN ordered something online from Truworths. It's really a stupid way to shop with them, and this just reminded me why. Firstly it takes FOREVER to reach you, i placed order on the 14th Of January, and today, 21 Jan order still not completely received.

Secondly, they ship their products from JOHANNESBURG (even though there are a VAST number of Truworths outlets in CAPE TOWN they could shop and ship from), but they always send ex JOHANNESBURG for some odd reason. Their preferred courier RTT - is JUST AS BAD - their tracking info on their website is severely lacking & they don't even BOTHER replying to emails (sent using their 'Contact Us' details).

In addition to the aforementioned, my very small order consisting of 4 small items (Boxers x 2 packs, 1x mens vest & 1 x Ladies top), is arriving in Part1, Part2 and Part3 deliveries.

These different deliveries (in 3 parts) are NOT BEING indicated on the RTT Tracking function in any shape or form, so once again, the paying customer being left in the dark & RTT not bothering to respond to tracking queries (sent TWICE).

Yet owe them a measly R100 per month installment, and pay a minute later than you should, and they will set those ********* agents MBD (collectors) on you to speak to you in a disgusting manner, treat you like trash, for a collection of a mere R100 (during COvid lockdown nogal). I don't know hey.... it's really disappointing when supposed blue chip companies make their names sad and bad, and further add fuel to the fire by partnering with useless service providers like RTT (for couriering of online purchases), and those *****, *********, dishonest and rude MBD (for collections - financial)

I successfully left my account untouched with a zero balance, and zero purchases for several months.... then my son needed boxers, and i thought....."why not...." LOL!!! I never learn.....

hey TRUWORTHS...!! Shape up.....