Terrible customer service - inaccurate statements

<p><strong>I have already sent an email. your service is truly disgusting.</strong></p> <p>account numer ********** 9164 - go look at the complaint</p> <p>Handed over for not paying R200 extra, which was an error on Truworths part, as sales assistant made payment for 6 months instead of 12.</p> <p>Payment was made on time, as per sms message received. Not my faul that Truworths adjusted the instalment AFTER I had made monthly instalment. no sms to say please pay extra.</p> <p>Truworths admitted that their sms's were incorrect sometimes. Was harrassed atleast 6 times a day even though the extra payment was made (which wasnt even required!)</p> <p>No communication between truworths and collections department. rude and arrogant staff</p> <p>I will be closing my account at the end of December, never again. bunch of imbeciles working in your accounts department!!!!!</p>