AS
Ansurie S

1 reviews | Active since Aug 2014

07 Aug 2020, 07:18

Supervisor

I must admit, i think with most call centers the operators are not always informed how to handle certain questions, queries, or issues reported. But what i can say, is if you finally speak to a supervisor, things are happening. so this is to all the supervisors. thank you.

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Replies (1)
Truworths
Truworths's reply11 Aug 2020, 08:59
Official
It is always a pleasure to hear that our customers receive world-class customer service.  

Thank you for taking the time to let us know of the professional and efficient service that you received from our supervisors. We are delighted that they were able to assist you so professionally and that they went the extra mile to facilitate effortless and unforgettable customer service, as this is our vision for customers. We will be sure to relay this wonderful feedback to the worthy recipients as well as their management team. 

On behalf of Truworths, we would like to express our thanks to you for your valued support and look forward to having you as a fashion-forward customer for years to come. 

Kind regards and happy shopping,  Truworths Online Team 

Best regards,