CL
Cherrylee L
1 reviews | Active since Jul 2011
28 May 2015, 13:56
Super Friendly
I would just like to compliment Aneeq(I hope it's spelt correctly) on the great and friendly service he gave me when cancelling my account on Tuesday.<br> Even though I phoned to cancel, he was friendly and helpful and I really appreciate that. I would like to say more on the topic, but just knowing that you have such a wonderful person assisting your customers with whatever matter, should be a compliment enough for not only Aneeq, but Truworths as a whole. I hope all the people under your employment are as helpful and professional as him.
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Truworths's replyOfficial
29 May 2015, 14:04Hello chez29,
We appreciate the time you have taken to inform us of the exceptional service that you received from our Call Centre Consultant.
Whilst we must admit that we are saddened to hear of your request to close your Truworths account; we are pleased that our consultant was able to assist with your request accordance with our customer vision. We will be sure to forward the compliment on to the deserving recipient as well as his Management team.
On behalf of Truworths, we would like to thank you for your support and wish you the best of luck in your future endeavors. Your patronage is important to us and we hope that we can continue the relationship that we have established by retaining you as a cash customer.
Kind regards,
Lynn
We appreciate the time you have taken to inform us of the exceptional service that you received from our Call Centre Consultant.
Whilst we must admit that we are saddened to hear of your request to close your Truworths account; we are pleased that our consultant was able to assist with your request accordance with our customer vision. We will be sure to forward the compliment on to the deserving recipient as well as his Management team.
On behalf of Truworths, we would like to thank you for your support and wish you the best of luck in your future endeavors. Your patronage is important to us and we hope that we can continue the relationship that we have established by retaining you as a cash customer.
Kind regards,
Lynn
Best regards,
Truworths's reply29 May 2015, 14:04
Official
Hello chez29,
We appreciate the time you have taken to inform us of the exceptional service that you received from our Call Centre Consultant.
Whilst we must admit that we are saddened to hear of your request to close your Truworths account; we are pleased that our consultant was able to assist with your request accordance with our customer vision. We will be sure to forward the compliment on to the deserving recipient as well as his Management team.
On behalf of Truworths, we would like to thank you for your support and wish you the best of luck in your future endeavors. Your patronage is important to us and we hope that we can continue the relationship that we have established by retaining you as a cash customer.
Kind regards,
Lynn
We appreciate the time you have taken to inform us of the exceptional service that you received from our Call Centre Consultant.
Whilst we must admit that we are saddened to hear of your request to close your Truworths account; we are pleased that our consultant was able to assist with your request accordance with our customer vision. We will be sure to forward the compliment on to the deserving recipient as well as his Management team.
On behalf of Truworths, we would like to thank you for your support and wish you the best of luck in your future endeavors. Your patronage is important to us and we hope that we can continue the relationship that we have established by retaining you as a cash customer.
Kind regards,
Lynn
Best regards,