DK
Desivan K

1 reviews | Active since Aug 2014

18 Jan 2017, 10:52

Suit sold with no suit jacket

<p>I purchased a suit from uzzi at gateway in December for a wedding, to my amazemnet, the suit was given to me in a plastic, this was very unproffessional becuase i had to drive with this suit to ladysmith, upon my arrival i went to ideals man and bought a suit for my younger brother, to my amazemnet, the suit never even cost a R1000 and i was issued with a suit jacket, can somebody tell me why there is no attention given to customers, i want a uzzi suit bag</p>

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Replies (1)
Truworths
Truworths's reply24 Jan 2017, 16:30
Official

We thank you for getting in touch and for informing us of your concerns.

We acknowledge your request; however when formal wear, particularly suits, are purchased in our stores, a longer length plastic cover and hanger is provided for the protection of the garment.

Following your telephonic conversation with our consultant we regret that you were unhappy with the feedback provided.

We have passed your comments to the head of our Uzzi buying department for future consideration and thank you once again for your feedback.

Kindest regards,

Truworths Online Team