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Puleng M
1 reviews | Active since Apr 2013
14 May 2015, 10:43
Store cards
Hello Peter,<br> <br> I would like to compliment Truworths for the control they put in place that when we buy using store cards, we must produce our IDs so that no one will be able to stole one's card and **********ly use cards that they not theirs. This is good because you are able to match the account number to ID number and ID book to the face of a customer. I went to Truworhts in town Johannesburg, President Street, without my ID and I could not buy because they needed it as they wanted to link my ID number to ID book. <br> This is indeed an effective control to reduce crime.<br> <br> Thanks
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Truworths's replyOfficial
19 May 2015, 15:14Hello Toki22,
Thank you for your post.
At Truworths, we pride ourselves on providing customer service of international standards and make every attempt to ensure that our valued customers are assisted by qualified and passionate personnel.
Account ***** and the security for our account customers is taken very seriously by us. With this in mind we do have strict policies and procedures to aid us in the prevention thereof.
We thoroughly enjoyed receiving such wonderful feedback and we look forward to seeing you in our stores again soon.
Should you have any further comments or feedback, please do not hesitate to contact us on, *** or via email on ***.
Yours in Fashion,
Lynn
Thank you for your post.
At Truworths, we pride ourselves on providing customer service of international standards and make every attempt to ensure that our valued customers are assisted by qualified and passionate personnel.
Account ***** and the security for our account customers is taken very seriously by us. With this in mind we do have strict policies and procedures to aid us in the prevention thereof.
We thoroughly enjoyed receiving such wonderful feedback and we look forward to seeing you in our stores again soon.
Should you have any further comments or feedback, please do not hesitate to contact us on, *** or via email on ***.
Yours in Fashion,
Lynn
Truworths's reply19 May 2015, 15:14
Official
Hello Toki22,
Thank you for your post.
At Truworths, we pride ourselves on providing customer service of international standards and make every attempt to ensure that our valued customers are assisted by qualified and passionate personnel.
Account ***** and the security for our account customers is taken very seriously by us. With this in mind we do have strict policies and procedures to aid us in the prevention thereof.
We thoroughly enjoyed receiving such wonderful feedback and we look forward to seeing you in our stores again soon.
Should you have any further comments or feedback, please do not hesitate to contact us on, *** or via email on ***.
Yours in Fashion,
Lynn
Thank you for your post.
At Truworths, we pride ourselves on providing customer service of international standards and make every attempt to ensure that our valued customers are assisted by qualified and passionate personnel.
Account ***** and the security for our account customers is taken very seriously by us. With this in mind we do have strict policies and procedures to aid us in the prevention thereof.
We thoroughly enjoyed receiving such wonderful feedback and we look forward to seeing you in our stores again soon.
Should you have any further comments or feedback, please do not hesitate to contact us on, *** or via email on ***.
Yours in Fashion,
Lynn