1 reviews | Active since Oct 2014
stop spamming non-customers!
<p>"Your TRUWORTHS acc is in arrears. An urgent payment of R190.00 is required urgently. Call us on (011) ********** . Acc No: ********** ********** "</p> <p><br />I've received this SMS 8 times. I do not have and have never had an account with Truworths. I called them to stop texting me and it appeared that they had the wrong number for another client. I instructed them to delete my number from their record as i am not the person they're looking for, i've since received this SMS 3 more times after my complaint.</p>
Thank you for your post and allowing us the opportunity to assist.
We sincerely apologize for the erroneous communication sent to you intended for one of our account holder.
Upon investigation we established that your contact number was listed as an alterative number on the account holders profile.
We have subsequently removed your number from our database and kindly request that you allow 48 hours for the number to be invalidated.
We acknowledge your frustration and once again apologize for any inconvenience or frustration caused due to this.
Please feel free to contact us on *** or via email to *** for any further assistance or enquiries.
Kind regards,
Truworths Online Team
Thank you for your post and allowing us the opportunity to assist.
We sincerely apologize for the erroneous communication sent to you intended for one of our account holder.
Upon investigation we established that your contact number was listed as an alterative number on the account holders profile.
We have subsequently removed your number from our database and kindly request that you allow 48 hours for the number to be invalidated.
We acknowledge your frustration and once again apologize for any inconvenience or frustration caused due to this.
Please feel free to contact us on *** or via email to *** for any further assistance or enquiries.
Kind regards,
Truworths Online Team