Stop sending me automated calls!
<p>I am a perfectly satisfied customer who enjoys shopping at Truworths with my account. I do not need to or want to increase my credit limit and I have expressly stated this to you via e-mail and over telephone. Now you send me automated voice messages telling me that I can increase my limit.</p> <p> </p> <p>If I get one more call from you, or an e-mail, or an SMS asking me to increase the potential debt I can owe you, I will settle my account and I will close it and I will not set foot in another Truworths store again.</p>
Thank you for your post and for allowing us the opportunity to respond.
When sending customers offers for account limit increases our intention is not to cause, aggravation or frustration of any kind and we regret that it has been perceived as such.
We acknowledge your request and have flagged your account to stop all further communication for offers of this nature.
We sincerely apologize for the frustration caused and trust that we have adequately attended to your query.
Please feel free to contact us on *** or via email to *** should you have any further inquiries, comments or suggestions.
Kind regards,
Truworths Online Team
Thank you for your post and for allowing us the opportunity to respond.
When sending customers offers for account limit increases our intention is not to cause, aggravation or frustration of any kind and we regret that it has been perceived as such.
We acknowledge your request and have flagged your account to stop all further communication for offers of this nature.
We sincerely apologize for the frustration caused and trust that we have adequately attended to your query.
Please feel free to contact us on *** or via email to *** should you have any further inquiries, comments or suggestions.
Kind regards,
Truworths Online Team