GM
Grant M
1 reviews | Active since Oct 2011
10 Dec 2015, 12:34
STOP MESSAGING ME
I am constantly getting spam sms' from Truworths to open an account. I have never shopped at Truworths, nor have I app**** for an account, and with the constant harrasment of receiving sms' from Truworths never will. To make matters worse the message tells the recipient to phone a number to opt out. Why must I phone you to opt out of a mailing list I never subscribed to. I'll also be filinga report with the WASPA over this issue.
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Truworths's replyOfficial
14 Dec 2015, 14:43Hello seedsforafrica,
Thank you for your post and allowing us the opportunity to clarify your concerns.
At Truworths, we believe that we conduct our advertising and direct marketing in compliance with applicable legislation, including without limitation the provisions of the National Credit Act (NCA) and the Consumer Protection Act (CPA).
Thus, the invitation that was sent to you was by no means intended to cause any frustration. The purpose was to offer you the opportunity to become an account holder at Truworths, thus availing yourself access to our range of internationally inspired fashion merchandise, and the associated benefits of being an account holder.
We can assure you that we adhere strictly to the requirements stipulated by the Direct Marketing Association (DMA) and as a result, we have obtained your information from a reputable company specialising in this regard.
Furthermore, we confirm that your details have since been removed from our database and you should no longer receive any further communication from Truworths in this regard.
Please accept our sincere apologies for any inconvenience that may have been caused as a result of this matter.
Kind regards,
Chevola
Thank you for your post and allowing us the opportunity to clarify your concerns.
At Truworths, we believe that we conduct our advertising and direct marketing in compliance with applicable legislation, including without limitation the provisions of the National Credit Act (NCA) and the Consumer Protection Act (CPA).
Thus, the invitation that was sent to you was by no means intended to cause any frustration. The purpose was to offer you the opportunity to become an account holder at Truworths, thus availing yourself access to our range of internationally inspired fashion merchandise, and the associated benefits of being an account holder.
We can assure you that we adhere strictly to the requirements stipulated by the Direct Marketing Association (DMA) and as a result, we have obtained your information from a reputable company specialising in this regard.
Furthermore, we confirm that your details have since been removed from our database and you should no longer receive any further communication from Truworths in this regard.
Please accept our sincere apologies for any inconvenience that may have been caused as a result of this matter.
Kind regards,
Chevola
Best regards,
Truworths's reply14 Dec 2015, 14:43
Official
Hello seedsforafrica,
Thank you for your post and allowing us the opportunity to clarify your concerns.
At Truworths, we believe that we conduct our advertising and direct marketing in compliance with applicable legislation, including without limitation the provisions of the National Credit Act (NCA) and the Consumer Protection Act (CPA).
Thus, the invitation that was sent to you was by no means intended to cause any frustration. The purpose was to offer you the opportunity to become an account holder at Truworths, thus availing yourself access to our range of internationally inspired fashion merchandise, and the associated benefits of being an account holder.
We can assure you that we adhere strictly to the requirements stipulated by the Direct Marketing Association (DMA) and as a result, we have obtained your information from a reputable company specialising in this regard.
Furthermore, we confirm that your details have since been removed from our database and you should no longer receive any further communication from Truworths in this regard.
Please accept our sincere apologies for any inconvenience that may have been caused as a result of this matter.
Kind regards,
Chevola
Thank you for your post and allowing us the opportunity to clarify your concerns.
At Truworths, we believe that we conduct our advertising and direct marketing in compliance with applicable legislation, including without limitation the provisions of the National Credit Act (NCA) and the Consumer Protection Act (CPA).
Thus, the invitation that was sent to you was by no means intended to cause any frustration. The purpose was to offer you the opportunity to become an account holder at Truworths, thus availing yourself access to our range of internationally inspired fashion merchandise, and the associated benefits of being an account holder.
We can assure you that we adhere strictly to the requirements stipulated by the Direct Marketing Association (DMA) and as a result, we have obtained your information from a reputable company specialising in this regard.
Furthermore, we confirm that your details have since been removed from our database and you should no longer receive any further communication from Truworths in this regard.
Please accept our sincere apologies for any inconvenience that may have been caused as a result of this matter.
Kind regards,
Chevola
Best regards,