Stop harrassing me!!!
I have paid R1190.00 with my cheque card at your Canal Walk, Century City store on 26/03/2015 at 20:07<br> <br> Why are you harassing me still???<br> <br> My account is paid up to date<br> <br> Stop the sms's and call to my office and mobile numbers!!!!
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Truworths's replyOfficial
31 Mar 2015, 16:02Hello TheMedia,
Thank you for your post.
As your account reflected in arrears for two months, correspondence regarding the status of your account was automatically generated as a reminder that your credit worthiness is an asset and staying up to date with payments an important part of managing your account.
According to our system, the credit card payment you made on 26 March 2015 only reflected onto your account on 27 March 2015. We note your frustration at being contacted despite paying the full amount due, but confirm that you received the collections call prior to your payment reflecting onto our system. We thank you for this payment.
We trust that we have satisfactorily attended to your concerns, and should you have any further queries or feedback, kindly contact us on 021- *** or e-mail ***.
Best regards,
Charmaine
Thank you for your post.
As your account reflected in arrears for two months, correspondence regarding the status of your account was automatically generated as a reminder that your credit worthiness is an asset and staying up to date with payments an important part of managing your account.
According to our system, the credit card payment you made on 26 March 2015 only reflected onto your account on 27 March 2015. We note your frustration at being contacted despite paying the full amount due, but confirm that you received the collections call prior to your payment reflecting onto our system. We thank you for this payment.
We trust that we have satisfactorily attended to your concerns, and should you have any further queries or feedback, kindly contact us on 021- *** or e-mail ***.
Best regards,
Charmaine
Truworths's reply31 Mar 2015, 16:02
Official
Hello TheMedia,
Thank you for your post.
As your account reflected in arrears for two months, correspondence regarding the status of your account was automatically generated as a reminder that your credit worthiness is an asset and staying up to date with payments an important part of managing your account.
According to our system, the credit card payment you made on 26 March 2015 only reflected onto your account on 27 March 2015. We note your frustration at being contacted despite paying the full amount due, but confirm that you received the collections call prior to your payment reflecting onto our system. We thank you for this payment.
We trust that we have satisfactorily attended to your concerns, and should you have any further queries or feedback, kindly contact us on 021- *** or e-mail ***.
Best regards,
Charmaine
Thank you for your post.
As your account reflected in arrears for two months, correspondence regarding the status of your account was automatically generated as a reminder that your credit worthiness is an asset and staying up to date with payments an important part of managing your account.
According to our system, the credit card payment you made on 26 March 2015 only reflected onto your account on 27 March 2015. We note your frustration at being contacted despite paying the full amount due, but confirm that you received the collections call prior to your payment reflecting onto our system. We thank you for this payment.
We trust that we have satisfactorily attended to your concerns, and should you have any further queries or feedback, kindly contact us on 021- *** or e-mail ***.
Best regards,
Charmaine