LD
Lorraine D
1 reviews | Active since Jun 2014
06 Aug 2015, 13:31
Stop harassing me, I do NOT want an account
Every single day this week I have received an SMS from you asking me to open an account. I have no idea how you got hold of my cell number and I see NO reason why I must \opt out"to stop getting harassed by you. <br> <br> FOR THE RECORD: REMOVE MY NUMBER FROM YOUR DATABASE AND STOP HARASSING ME. I DO NOT WANT AN ACO****....is that CLEAR enough?"""
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Truworths's replyOfficial
17 Aug 2015, 13:28Hello Lorraine_doke,
Thank you for your post and affording us the opportunity to respond.
We acknowledge your frustration regarding the account offer that was sent to you. We sincerely apologise for any inconvenience or upset caused in this regard as it was not our intention to do so.
We confirm that following our email correspondence we liaised with the relevant department, who have removed your details from our database as per your request. You will therefore no longer receive any further communication from Truworths in this regard.
We once again wish to convey our sincerest apologies and trust that we have sufficiently addressed your concerns. Should you have any other queries or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Kind regards,
Lynn
Thank you for your post and affording us the opportunity to respond.
We acknowledge your frustration regarding the account offer that was sent to you. We sincerely apologise for any inconvenience or upset caused in this regard as it was not our intention to do so.
We confirm that following our email correspondence we liaised with the relevant department, who have removed your details from our database as per your request. You will therefore no longer receive any further communication from Truworths in this regard.
We once again wish to convey our sincerest apologies and trust that we have sufficiently addressed your concerns. Should you have any other queries or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Kind regards,
Lynn
Truworths's reply17 Aug 2015, 13:28
Official
Hello Lorraine_doke,
Thank you for your post and affording us the opportunity to respond.
We acknowledge your frustration regarding the account offer that was sent to you. We sincerely apologise for any inconvenience or upset caused in this regard as it was not our intention to do so.
We confirm that following our email correspondence we liaised with the relevant department, who have removed your details from our database as per your request. You will therefore no longer receive any further communication from Truworths in this regard.
We once again wish to convey our sincerest apologies and trust that we have sufficiently addressed your concerns. Should you have any other queries or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Kind regards,
Lynn
Thank you for your post and affording us the opportunity to respond.
We acknowledge your frustration regarding the account offer that was sent to you. We sincerely apologise for any inconvenience or upset caused in this regard as it was not our intention to do so.
We confirm that following our email correspondence we liaised with the relevant department, who have removed your details from our database as per your request. You will therefore no longer receive any further communication from Truworths in this regard.
We once again wish to convey our sincerest apologies and trust that we have sufficiently addressed your concerns. Should you have any other queries or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Kind regards,
Lynn