SP
Shonize P
1 reviews | Active since Aug 2009
07 Aug 2015, 07:23
Stop Harassing me
BEEN A LOYAL CUSTOMER FOR OVER 10 YEARS, WHEN YOU PAY A LITTLE LATE YOU GUYS CAL AND HARASS ME AND MY WHOLE FAMILY STOP THIS NONSENSE
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Truworths's replyOfficial
14 Aug 2015, 14:54Hello Shonize Pa,
Thank you for your post and allowing us the opportunity to respond.
Upon reviewing your account we established that your account is being handled by Van Deventer Majopelo (VVM), on our behalf. We were informed that a payment arrangement was made by you on 14 July 2015, following your telephonic conversation with a consultant from VVM. As the arrangement was not honored alternative contact numbers were used to contact you to make a suitable arrangement.
We sincerely apologise for any inconvenience or upset caused as a result of this matter as it was not our intention to do so.
We hope that we were able to adequately attend to your concerns raised and urge to contact VVM on ***in order to make a suitable arrangement on your account.
Thank you for being such a loyal Truworths customer.
Kind regards,
Lynn
Thank you for your post and allowing us the opportunity to respond.
Upon reviewing your account we established that your account is being handled by Van Deventer Majopelo (VVM), on our behalf. We were informed that a payment arrangement was made by you on 14 July 2015, following your telephonic conversation with a consultant from VVM. As the arrangement was not honored alternative contact numbers were used to contact you to make a suitable arrangement.
We sincerely apologise for any inconvenience or upset caused as a result of this matter as it was not our intention to do so.
We hope that we were able to adequately attend to your concerns raised and urge to contact VVM on ***in order to make a suitable arrangement on your account.
Thank you for being such a loyal Truworths customer.
Kind regards,
Lynn
Truworths's reply14 Aug 2015, 14:54
Official
Hello Shonize Pa,
Thank you for your post and allowing us the opportunity to respond.
Upon reviewing your account we established that your account is being handled by Van Deventer Majopelo (VVM), on our behalf. We were informed that a payment arrangement was made by you on 14 July 2015, following your telephonic conversation with a consultant from VVM. As the arrangement was not honored alternative contact numbers were used to contact you to make a suitable arrangement.
We sincerely apologise for any inconvenience or upset caused as a result of this matter as it was not our intention to do so.
We hope that we were able to adequately attend to your concerns raised and urge to contact VVM on ***in order to make a suitable arrangement on your account.
Thank you for being such a loyal Truworths customer.
Kind regards,
Lynn
Thank you for your post and allowing us the opportunity to respond.
Upon reviewing your account we established that your account is being handled by Van Deventer Majopelo (VVM), on our behalf. We were informed that a payment arrangement was made by you on 14 July 2015, following your telephonic conversation with a consultant from VVM. As the arrangement was not honored alternative contact numbers were used to contact you to make a suitable arrangement.
We sincerely apologise for any inconvenience or upset caused as a result of this matter as it was not our intention to do so.
We hope that we were able to adequately attend to your concerns raised and urge to contact VVM on ***in order to make a suitable arrangement on your account.
Thank you for being such a loyal Truworths customer.
Kind regards,
Lynn