TVS
Tanya Von Solms-Jordaan
1 reviews | Active since May 2014
01 Jul 2015, 07:52
Stop contacting me!
I refer to my previous complaint dated 15/10/2014. Truworths tried (once) to phone be but unfortunately I was not able to take the call. She rep**** on my complaint and requested that I send an e-mail to [Email Removed] So I sent the e-mail on 10/06/2015. So when are you planning to assist me and I have not received and feedback or phone calls?
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Truworths's replyOfficial
06 Jul 2015, 11:15Hello TJ1983,
Thank you for your post and allowing us the opportunity to respond.
We apologise for the delay in our response to your query. We confirm receipt of your email, but was however unable to respond timorously due to a system error. We confirm that we have been in contact with you pertaining your concerns and trust that this matter has now successfully been addressed.
Please once again accept our sincerest apologies for the delay in our response.
Should you have any other queries or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Kind regards,
Lynn
Thank you for your post and allowing us the opportunity to respond.
We apologise for the delay in our response to your query. We confirm receipt of your email, but was however unable to respond timorously due to a system error. We confirm that we have been in contact with you pertaining your concerns and trust that this matter has now successfully been addressed.
Please once again accept our sincerest apologies for the delay in our response.
Should you have any other queries or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Kind regards,
Lynn
Truworths's reply06 Jul 2015, 11:15
Official
Hello TJ1983,
Thank you for your post and allowing us the opportunity to respond.
We apologise for the delay in our response to your query. We confirm receipt of your email, but was however unable to respond timorously due to a system error. We confirm that we have been in contact with you pertaining your concerns and trust that this matter has now successfully been addressed.
Please once again accept our sincerest apologies for the delay in our response.
Should you have any other queries or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Kind regards,
Lynn
Thank you for your post and allowing us the opportunity to respond.
We apologise for the delay in our response to your query. We confirm receipt of your email, but was however unable to respond timorously due to a system error. We confirm that we have been in contact with you pertaining your concerns and trust that this matter has now successfully been addressed.
Please once again accept our sincerest apologies for the delay in our response.
Should you have any other queries or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Kind regards,
Lynn