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akhe D
1 reviews | Active since May 2012
06 Jul 2015, 14:18
STOP!!!!!`
Please can your block headed people stop calling me and leaving voicemails that contain lousy conversations of your agents having personal convos. I mean STOP CALLING ME AT 7 AND 8 PM... *** is this about?!!!!! <br> <br> sort yourselves out!!! don't call me. If you call me again sparks will fly.
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Replies (1)
Truworths's replyOfficial
08 Jul 2015, 10:21Hello akhe,
Thank you for your post.
We have reviewed your account, and our records show that the last payment on your Truworths account was made on 25 April 2015. This amount was however reversed following a dispute made at the bank on 22 May.
When customers do not meet their payment commitments, additional charges are incurred. As a result, various means of correspondence is automatically generated as a reminder of the importance of bringing your account up to date and that your credit worthiness is an asset.
We confirm that a statement was sent to you on 10 June, which indicated the installment and arrears due as well as the reversed amount.
We urge you to contact us as soon as possible to make a suitable payment arrangement, in order to bring your account up to date with payment.
Should you have any further concerns or comments please contact us on *** or via email on ***.
Kind regards,
Lynn
Thank you for your post.
We have reviewed your account, and our records show that the last payment on your Truworths account was made on 25 April 2015. This amount was however reversed following a dispute made at the bank on 22 May.
When customers do not meet their payment commitments, additional charges are incurred. As a result, various means of correspondence is automatically generated as a reminder of the importance of bringing your account up to date and that your credit worthiness is an asset.
We confirm that a statement was sent to you on 10 June, which indicated the installment and arrears due as well as the reversed amount.
We urge you to contact us as soon as possible to make a suitable payment arrangement, in order to bring your account up to date with payment.
Should you have any further concerns or comments please contact us on *** or via email on ***.
Kind regards,
Lynn
Truworths's reply08 Jul 2015, 10:21
Official
Hello akhe,
Thank you for your post.
We have reviewed your account, and our records show that the last payment on your Truworths account was made on 25 April 2015. This amount was however reversed following a dispute made at the bank on 22 May.
When customers do not meet their payment commitments, additional charges are incurred. As a result, various means of correspondence is automatically generated as a reminder of the importance of bringing your account up to date and that your credit worthiness is an asset.
We confirm that a statement was sent to you on 10 June, which indicated the installment and arrears due as well as the reversed amount.
We urge you to contact us as soon as possible to make a suitable payment arrangement, in order to bring your account up to date with payment.
Should you have any further concerns or comments please contact us on *** or via email on ***.
Kind regards,
Lynn
Thank you for your post.
We have reviewed your account, and our records show that the last payment on your Truworths account was made on 25 April 2015. This amount was however reversed following a dispute made at the bank on 22 May.
When customers do not meet their payment commitments, additional charges are incurred. As a result, various means of correspondence is automatically generated as a reminder of the importance of bringing your account up to date and that your credit worthiness is an asset.
We confirm that a statement was sent to you on 10 June, which indicated the installment and arrears due as well as the reversed amount.
We urge you to contact us as soon as possible to make a suitable payment arrangement, in order to bring your account up to date with payment.
Should you have any further concerns or comments please contact us on *** or via email on ***.
Kind regards,
Lynn