1 reviews | Active since Jun 2013
Stole my money
<p>Went to pay my monthly installment but the lady at the counter entered Thousands more and due to their system you can only see the amount after your pin was entered. Now after five days I still haven't received back my money. Each day is a different excuse </p>
Thank you for your post.
We were concerned to hear about your recent experience at one of our stores, and immediately escalated your query to the relevant department to investigate and address.
We were informed that your query was attended to by one of our consultants and the matter has been resolved. We can verify that your refund was processed and received by you as you have confirmed. In addition, we wish to extend our sincerest apologies for any upset and inconvenience caused as a result of this matter.
We trust that we have adequately attended to this matter for you. Should you have any other concerns, queries or feedback, kindly contact us directly on *** or send an e-mail to *** and we will gladly assist you.
Kind regards,
Truworths Online Team
Thank you for your post.
We were concerned to hear about your recent experience at one of our stores, and immediately escalated your query to the relevant department to investigate and address.
We were informed that your query was attended to by one of our consultants and the matter has been resolved. We can verify that your refund was processed and received by you as you have confirmed. In addition, we wish to extend our sincerest apologies for any upset and inconvenience caused as a result of this matter.
We trust that we have adequately attended to this matter for you. Should you have any other concerns, queries or feedback, kindly contact us directly on *** or send an e-mail to *** and we will gladly assist you.
Kind regards,
Truworths Online Team