Still waiting for response 6 months later

around Sept last year i posted a report on hello peter reg the terrible service and attitude i got at the Gateway store.I was told by Lynn from the online service team that the matter was taken up and that they requested the store manager at Gateway to contact me.I waited a few days and no call, so i called the manager myself and asked him \werent you supposed to call me\"?his response was that he will check and call me back, the next day, while i was in a meeting, i received a call but i couldnt answer, when i was done i called the number back and realised it was truworths,the manager was busy so i assumed he would call back esp since it was his responsiblility to get a hold of me.He never did.In addition, i receive a patronizing sms every month to remind me to pay my account, which i do ontime every month and what the hell is the statement for??the service at truworths is disgusting, i hav ensured that in the last 6 months i nver purchased a single item, my account is now paid up and MR from Gateway should expect to see me real soon with my account card in pieces.fyi i managed 2 poisen the minds of some of my family and friends, who have al nw refused to buy from u."