1 reviews | Active since May 2014
still waiting !!!!!!
I<br> <br> I went to the Truworths Branch in May 2014 whereupon I asked for a settlement figure which I paid. No one there informed me that this account was handed over to attorneys.<br> <br> A few months later I received a call form the lawyers requesting further payment. I tried to explain this and eventually gave up and paid, in the hopes of receiving a settlement letter and be cleared from ITC.<br> <br> I settled this account on 12.02.2015 and literally had to beg to get an settlement letter. according to the lawyers Truworths must clear my name on ITC and not them... So now after feeling ****** and mistreated I am begging that Truworths please remove the negative information from ITC.. <br> Add a new Truworths Report Inappropriate report? Back <br> <br> SUPPLIER'S RESPONSE Truworths Time and Date 16:56:51 | Tue 10 Mar 15 <br> Hello charlie1981,<br> <br> Thank you for affording us the opportunity to attend to your concerns.<br> <br> We have liaised with our Legal Department, and according to our records your account has been transferred to Anthony Richards and Associates, who is administering your account on our behalf.<br> <br> We can confirm that the last payment on the account was made on 05 May 2014, and that there is s
We acknowledge that, according to our records, you settled the full outstanding balance on your Truworths account on 10 March 2015, and can verify that the current status of your account reflects as paid up.
Please be advised that ITC updates are done on a monthly basis. As such, an instruction will be sent to all credit bureaus to update the status of your Truworths payment profile by the end of April 2015. However, as mandated by the National Credit Act (NCA), your Truworths Payment Profile will remain on your record for 24 months from the date that the outstanding balance on your account was settled.
We trust that we have satisfactorily attended to your concerns, and should you require any further assistance, kindly contact us on 021- *** or e-mail ***.
Kind regards,
Charmaine
We acknowledge that, according to our records, you settled the full outstanding balance on your Truworths account on 10 March 2015, and can verify that the current status of your account reflects as paid up.
Please be advised that ITC updates are done on a monthly basis. As such, an instruction will be sent to all credit bureaus to update the status of your Truworths payment profile by the end of April 2015. However, as mandated by the National Credit Act (NCA), your Truworths Payment Profile will remain on your record for 24 months from the date that the outstanding balance on your account was settled.
We trust that we have satisfactorily attended to your concerns, and should you require any further assistance, kindly contact us on 021- *** or e-mail ***.
Kind regards,
Charmaine