Still receiving poor service
<p>Following up on my initial complaint ... a woman by the name of Karen called we arranged to meet at 9am only for us to come here and be told she will be in at 11am and later on be told she is sick.</p>
We acknowledge receipt of your previous complaint and immediately escalated your concerns to the relevant Area Manager to address.
We believe that she has contacted you and was able successfully resolve your complaint and has further addressed this matter with the store staff.
We apologize for your experience and trust that we have adequately attended to this matter for you.
Please feel free to contact us on *** should you have any further, comments, suggestions or enquiries.
Yours in service,
Truworths Online Team
We acknowledge receipt of your previous complaint and immediately escalated your concerns to the relevant Area Manager to address.
We believe that she has contacted you and was able successfully resolve your complaint and has further addressed this matter with the store staff.
We apologize for your experience and trust that we have adequately attended to this matter for you.
Please feel free to contact us on *** should you have any further, comments, suggestions or enquiries.
Yours in service,
Truworths Online Team