1 reviews | Active since May 2015
Still awaiting my application status after several weeks!!!
<p>It has been a good few weeks since I have app**** for an account with Truworths for YDE and still have not gotten a response...This is unexeptable as I have app**** 4 weeks ago and was sent threw to underwriting...When I messaged the YDE group I was told it would take two weeks for my account to be underwritten and still have not had a response...I don't not feel this is right!!!</p>
Thank you for interest in having an YDE account.
Upon receipt of your post we immediately escalated your concerns to the New Accounts Department for YDE. We were informed that as they were unable to confirm employment the processing of your application was delayed.
Following your telephonic conversation with one of our consultants, we can confirm that you were informed you of this and have agreed to email an alternative work contact number as well as your proof of income documentation for your application to be processed. We look forward to hearing from you soon and can verify that the outcome will be sent to you via SMS.
Best regards,
Truworths Online Team
Thank you for interest in having an YDE account.
Upon receipt of your post we immediately escalated your concerns to the New Accounts Department for YDE. We were informed that as they were unable to confirm employment the processing of your application was delayed.
Following your telephonic conversation with one of our consultants, we can confirm that you were informed you of this and have agreed to email an alternative work contact number as well as your proof of income documentation for your application to be processed. We look forward to hearing from you soon and can verify that the outcome will be sent to you via SMS.
Best regards,
Truworths Online Team