*********** staff who commit *****ulent refunds without customer knowledge!!!!

I went to Pavilion to purchase an outfit and in the process of the purchase since the account was new, so there was a voucher to redeem however when I asked for a gift receipt the sales lady said there was a mix up they will contact the head office. Shelly the lady said I must come back the following day that would have been Sat. We returned Monday and was told there were no items instead she refunded back into my account without my knowledge and the irritating part on all this no one knew of a query logged I had paid the difference that day which was Friday and now the staff had to go back look for the staff reprocess them call the call centre to sort this!