JB
Jolene B
1 reviews | Active since Aug 2015
08 Mar 2016, 12:42
Staff need training
Im so disappointed and not a happy account holder. Your lydenburg branch does not stock clothing for bigger women nor will they order.. \they recieve boxes with stock and dont know what gets sent\" when i ask then can they order for me or from Another store i get the answer of \" i dont know how\" shrugs her shoulders and thats it... you left wondering. How am i supposed to enjoy my account but i cant buy anything?? Im a size 46 and i can never find anything in my size. I go weekly to see if stick comes in but it never does... please do something about this! "
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Truworths's replyOfficial
09 Mar 2016, 16:31Hello Jobar123,
At Truworths we aim to provide high quality, fashionable merchandise that meets and exceeds the high standards that we set and we thank you for sharing your suggestions.
Fashion is what we believe is at the core of our business and we cater for all fashionable South Africans.
Regrettably, our Zeta range was not in demand at the store mentioned in your post and therefore they no longer stock it. Having said this, we encourage you to check out our Finnigans range which we are confident that you will love. We wish to advise that we have an exclusive benefit for our account holders where you can order merchandise online as a Fashion Delivery; by shopping effortlessly online for the latest trends in their required size. This can also be done in-store, by providing the garment's type and style and the store will gladly place the order for you.
Please do contact us directly on *** or via e-mail on *** , and we will gladly assist.
Yours in fashion,
Charmaine
At Truworths we aim to provide high quality, fashionable merchandise that meets and exceeds the high standards that we set and we thank you for sharing your suggestions.
Fashion is what we believe is at the core of our business and we cater for all fashionable South Africans.
Regrettably, our Zeta range was not in demand at the store mentioned in your post and therefore they no longer stock it. Having said this, we encourage you to check out our Finnigans range which we are confident that you will love. We wish to advise that we have an exclusive benefit for our account holders where you can order merchandise online as a Fashion Delivery; by shopping effortlessly online for the latest trends in their required size. This can also be done in-store, by providing the garment's type and style and the store will gladly place the order for you.
Please do contact us directly on *** or via e-mail on *** , and we will gladly assist.
Yours in fashion,
Charmaine
Best regards,
Truworths's reply09 Mar 2016, 16:31
Official
Hello Jobar123,
At Truworths we aim to provide high quality, fashionable merchandise that meets and exceeds the high standards that we set and we thank you for sharing your suggestions.
Fashion is what we believe is at the core of our business and we cater for all fashionable South Africans.
Regrettably, our Zeta range was not in demand at the store mentioned in your post and therefore they no longer stock it. Having said this, we encourage you to check out our Finnigans range which we are confident that you will love. We wish to advise that we have an exclusive benefit for our account holders where you can order merchandise online as a Fashion Delivery; by shopping effortlessly online for the latest trends in their required size. This can also be done in-store, by providing the garment's type and style and the store will gladly place the order for you.
Please do contact us directly on *** or via e-mail on *** , and we will gladly assist.
Yours in fashion,
Charmaine
At Truworths we aim to provide high quality, fashionable merchandise that meets and exceeds the high standards that we set and we thank you for sharing your suggestions.
Fashion is what we believe is at the core of our business and we cater for all fashionable South Africans.
Regrettably, our Zeta range was not in demand at the store mentioned in your post and therefore they no longer stock it. Having said this, we encourage you to check out our Finnigans range which we are confident that you will love. We wish to advise that we have an exclusive benefit for our account holders where you can order merchandise online as a Fashion Delivery; by shopping effortlessly online for the latest trends in their required size. This can also be done in-store, by providing the garment's type and style and the store will gladly place the order for you.
Please do contact us directly on *** or via e-mail on *** , and we will gladly assist.
Yours in fashion,
Charmaine
Best regards,