BS
Brianna S
1 reviews | Active since Jun 2020
10 Jul 2020, 12:35
Spam Calls
I have been receiving calls multiple times a day from this number: ***.
When I answer, I can hear noise in the background so I know someone is there, however they do not answer or say anything. When I hang up, they keep calling.
When I search for this number, I see it belongs to Truworths.
I never once gave my contact information or anything to this company, so I want to know why my number is being added to subscription telemarketing lists without my consent? Or why are you spam calling so many people like this? It is actually harassment.
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Replies (2)
Truworths's replyOfficial
13 Jul 2020, 11:11We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's reply13 Jul 2020, 11:11
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's replyOfficial
23 Jul 2020, 10:18Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant department.
We can confirm that one of our consultants has been in contact with you but have been regrettably unsuccessful in their attempt. However, we wish to advise that the account offer has been declined and your details have been removed from our system.
We once again sincerely apologise for any frustration and inconvenience caused as a matter of this.
Kind regards,
Truworths Online Team
Upon receipt of your post, we escalated your concerns raised to the relevant department.
We can confirm that one of our consultants has been in contact with you but have been regrettably unsuccessful in their attempt. However, we wish to advise that the account offer has been declined and your details have been removed from our system.
We once again sincerely apologise for any frustration and inconvenience caused as a matter of this.
Kind regards,
Truworths Online Team
Truworths's reply23 Jul 2020, 10:18
Official
Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant department.
We can confirm that one of our consultants has been in contact with you but have been regrettably unsuccessful in their attempt. However, we wish to advise that the account offer has been declined and your details have been removed from our system.
We once again sincerely apologise for any frustration and inconvenience caused as a matter of this.
Kind regards,
Truworths Online Team
Upon receipt of your post, we escalated your concerns raised to the relevant department.
We can confirm that one of our consultants has been in contact with you but have been regrettably unsuccessful in their attempt. However, we wish to advise that the account offer has been declined and your details have been removed from our system.
We once again sincerely apologise for any frustration and inconvenience caused as a matter of this.
Kind regards,
Truworths Online Team