VG
Varsha G

1 reviews | Active since Dec 2017

27 Nov 2021, 10:49

So disappointed at Truworths Gateway

I purchased a estee lauder foundation at Truworths gateway durban which the assistant said matched me so when I got home and realised the color is not a match after using the tester. So I called and spoke to a manager named Tammy she said i could return it. When I got to the store she was completely unprofessional she made her assistant talk to me and said that i could not return it. So stuck with a color that is not a match.

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Replies (2)
VG
Varsha G's update01 Dec 2021, 13:35
Reviewer Update
Hi,

Thank you for your repsonse.

My contact number is ***.
VG
Varsha G's update02 Dec 2021, 14:26
Reviewer Update
Hi,

I looked through my incoming calls and I did not receive any calls from Truworths.

I am not surprised by the treatment received from Truworths.

Regards,
Varsha
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