1 reviews | Active since Jun 2015
SMS Spam
<p>I have received over 50 sms's today as part of your advertising campaign. My account number is ********** ********** with an amount of 0.00 owing. I would like this account to be closed and my contact details removed from your system. Please put someone in contact with me to handle this request and this review will be overturned.</p> <p> </p> <p>Thank you</p> <p> </p>
Thank you for your post.
We acknowledge your frustration regarding the numerous SMS’s received over the weekend. We experienced technical issues however this has subsequently been resolved.
Whilst we regret that you have decided to close your account with us we hope to still continue the relationship we have established over the years by retaining you as a cash customer.
We wish to thank you for understanding and sincerely apologize for the inconvenience caused.
Kind regards,
Truworths Online Team
Thank you for your post.
We acknowledge your frustration regarding the numerous SMS’s received over the weekend. We experienced technical issues however this has subsequently been resolved.
Whilst we regret that you have decided to close your account with us we hope to still continue the relationship we have established over the years by retaining you as a cash customer.
We wish to thank you for understanding and sincerely apologize for the inconvenience caused.
Kind regards,
Truworths Online Team
Thank you for getting back to me. I recevied a call from your customer service department ealrier and they said they will process my cancellation request. I appreciate the handling of the situation.
Kind regards,
Thank you for getting back to me. I recevied a call from your customer service department ealrier and they said they will process my cancellation request. I appreciate the handling of the situation.
Kind regards,